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The Award-Winning Tour Specialist

Reviews

Don't take our word for it - read what our customers are saying!

Celebrating 25 Years of tour excellence

Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself.

It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform called Product Review. Once you have made a booking or returned from one of our tours, you can rate your experience with us below. We then display these reviews, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

 
Rating
Customer Review

China by Land, Japan by Sea - Balcony Cabin - Cruise & Tour - Alt itinerary A

Tuesday 13 May 2025
Overview Rating:
Our Service: Excellent
Very helpful and informative

Grand Tour of China

Sunday 11 May 2025
Overview Rating:
Our Tour: Excellent
Grand Tour of China - April 2025
This was an exceptional tour, with a wide variety of sight seeing to suit all tastes - cultural, natural, historical, shopping and so much more.
Our group of 15 ranged from early 50's to 80 and all managed the level of activity because there were options at each site based on ability. That said there are quite a few steps wherever you go in China.
We really felt that we'd been able to experience the culture (and sub cultures of each province) on this tour and it very much lived up to expectations. If you can take the time out to do this - absolutely would recommend.
It was very well organised and our national guide - Ryan - was brilliant, and the local guides (one in each location) added local flavour and information.

Some hints & tips if you're thinking about booking this trip
* Flights - If you can, upgrade to Premium Economy, it's worth it for the long flight. Also, check the flight times you're provided and make sure they're suitable. We ended up with a midnight flight home, and the tour officially finishes at breakfast on the last day, so we arranged a visit to the zoo ourselves, but otherwise we would have been hanging around at the hotel until collection at 7pm
* Packing - get out what you think you need then reduce by at least a third. All the hotels have laundry service and one even had self-service free washers/dryers and detergent provided. It's very casual, and sometimes you go straight to dinner from touring so you don't need clothes to change for dinner. If you can pack in a medium case (instead of large) you'll find it easier when you're moving around between locations, and packing cubes are a god send.
* Internal transfers - these were smooth, flights, trains and coaches. Train stations in China are like airport terminals, you're scanned on the way in (and your bags are too). Also don't get caught out like we did - on trains you're not allowed any pressurised containers over 150ml (and they will pick you up on it), so think deodorant, hair spray, shaving gel - travel size is best
* Staying connected - we used an unlimited data e-sim from Holafly, £60 each for 30 days. Worked like a dream. Some others used VPNs but these were patchy. Without either of these, even with hotel wifi you won't be able to connect to Google, What's App, Facebook etc
* Food & drink - We never went hungry. Breakfasts are mainly asian, but also some western options (fried/boiled eggs, toast, croissants). Lunch and dinner are all chinese, family service. You will eat a lot of rice, noddles. There was lots of fresh veg as well, and a fish eating veggie in our group was well catered for. There is limited choice for drinks, most of our group had local beers (about £1.50 on average per 500ml bottle), soft drinks you could have coke or sprite (or coconut milk/water). These again were about £1 for a 330ml can. Don't expect diet alternatives.
* Mindset - don't think of this as a "holiday" that is restful. Think of it as an adventure. Some days we walked over 20,000 steps, other days only 4,500. Some mornings we met in reception as early as 7am, others not til 9.30am. One flight meant leaving the hotel at 4.30am (as it was the only flight from that city to the next - one flight a day)! Temperatures ranged from early 30's to mid teens, and we were blessed with only two drizzly days. Some locations have high humidity. You also need to be ready to be considered unusual - a spectacle - by the locals. Not all the places visit have lots of western tourists. I don't think I've had my photo taken by as many people in my entire life as I did in these 4 weeks. From school children in a museum being fascinated with us, to adults in the street wanting selfies (or trying to take them on the sly) - go with the flow and you'll enjoy it.
* Crowds - some of the places we visit are very crowded (partly due to the increase in domestic tourism in China), and they don't have the same culture of queuing/patience as we might have in the UK. They travel in large groups, and are often very noisy (large tour groups using loud speakers), Our guides and the timings we had for visits made the most of trying to avoid this, but you do need to think differently when in a crowd if you want to get to "the front" to see something!
* Optional extras - the night tour in Xian is an absolute MUST, we did some of the evening shows and not others depending on how tired we were. If you're a train fan, the optional trip on the MagLev in Shanghai was worth it.

Wonders of China

Saturday 10 May 2025
Overview Rating:
Our Tour: Excellent

Wonders of China

Monday 05 May 2025
Overview Rating:
Our Tour: Excellent
An excellent holiday, where the food was always plentiful and of very high quality, the places and events were all world class and stunning in their beauty.
The organisation was always perfect and explanations were always on hand. The value felt unbeatable and the single bad thing is, all my future holidays could end up being disappointing compared to this one.

China Delights

Sunday 04 May 2025
Overview Rating:
Our Tour: Excellent
Well organised from start to finish with good knowledgable English speaking national and local destination guides. They were responsible for assisting the group in all manner of travel and personal issues.
The itinerary was comprehensive and involved travel by coach, boats, airplanes and high speed bullet trains. We were warned prior to going of the difficulty of any terrain, length of walking and alternative options if one was not up to the task that day.
The food usually started with a comprehensive buffet breakfast, followed by many courses of Chinese food for lunch and sumptuous dinners every day. The hotels were mostly four star rated and one or two much better.
Much display of high technology around. Payment apps etc were superb, cash and credit cards acceptable and locals ready to assist when needed.
It is amazing to see the thousands of locals including tourists all mingling together with no pushing or shouting. The same applied to road traffic and travel. Everywhere we went was kept clean and spotless and this is on the roads and trains too. There was no rubbish or plastic lying around anywhere. There were beautiful parks and open spaces for residents to enjoy activities or walk around. All beautifully laid out and maintained to a very high standard.
However you need your passport all the time for entry to venues, hotels, trains and a mobile phone that can work in China with adequate data. If you purchase data from abroad before entering China you can still use WhatsApp. Also get the Ali Pay app with a foreign bank visa/master card pre-registered, then shopping and paying for purchases is easy.
However because of thousands of high surveillance facial recognition cameras all around and law enforcement officers it seemed very safe to wander around the towns and places we stayed. The whole experience is welcoming, eye-opening, super efficient and a wish by the organisers to let you enjoy and have a memorable trip of China.
We had heard of Wendy Wu tours from friends that highly rated them, and have not been disappointed with our decision to book with Wendy Wu. We will certainly consider going with them again on their other tours.

Grand Tour of China

Saturday 03 May 2025
Overview Rating:
Our Tour: Excellent
Fantastic tour of China. Well organised and delivered. Activity level was however higher than expected. The national tour guide Ryan was extremely professional and warm

Across the Great Wall, journeys unfold,
With Ryan, the guide, stories bravely bold.
Through ancient pagodas, and rivers so wide,
A tapestry woven, where wonders reside.

From bustling markets, to temples serene,
His knowledge profound, a captivating scene.
With whispered history, and tales of the past,
He paints vivid pictures, that forever will last.

The Terracotta Army, a silent parade,
Ryan's insights unveiled, a wisdom displayed.
The Forbidden City, a splendor so grand,
His expertise shines, across every land.

He leads with a smile, and a spirit so free,
Unveiling the secrets of history.
Through bustling streets, and whispering breeze,
Ryan, the guide, in China's embrace, he leads.

With each turning page, and each step on the way,
Ryan's passion ignites, and shines ever bright.
A master storyteller, guiding the way,
Across mountains and plains, in the light of the day.

From Shanghai's high towers, to Xi'an's old charm,
Ryan's guiding hand, brings smile and charm.
A tour de force, woven with wit and with grace,
Ryan's the greatest, in China's embrace.

China Delights

Friday 02 May 2025
Overview Rating:
Our Tour: Excellent
Unbelievable experience! Terrific organisation from Wendy Wu, diverse itinerary and an incredible set of guides headed by the National Guide Jason. Who was magnificent throughout

A China Experience

Thursday 01 May 2025
Overview Rating:
Our Tour: Excellent
Lots to see in 8 days!
Guides are superb
No way could you do this itinerary independently in the same time frame
Hotels very good
Wendy Wu takes care of everything- my second tour as a solo traveller

China & Tibet Discovery

Wednesday 30 Apr 2025
Overview Rating:
Our Service: Excellent
Have only just booked our tour, but so far the responses and service has been excellent. I hope and expect that the next contacts will be as good.

Ancient China

Tuesday 29 Apr 2025
Overview Rating:
Our Tour: Excellent
Astonishing sights; great guide.

Gems of China

Tuesday 29 Apr 2025
Overview Rating:
Our Tour: Excellent
What an amazing holiday and Hoffman our guide is a man who loves his country/job and the company he work for he gave %110 in everything he did. Please do no miss out on the shows as they are amazing pictures or words do not do The Three KIngdoms and the fairy Fox we done every one on the Wendy Wu team.

China Delights

Tuesday 29 Apr 2025
Overview Rating:
Our Service: Excellent
The booking form is clear and helpful. The online brochures are excellent and gave me all the information I needed to decide which tour would be the most suitable.

Gems of China

Monday 28 Apr 2025
Overview Rating:
Our Tour: Excellent
It surpassed my expectations. Everything happened exactly as it was outlined in my initial itinerary and very well organised.
No time wasted as there was so much to see and do. Our National ****** Jacky (Chan!) was superb in his professionalism, knowledge of his country as indeed were the local ******* especially Amanda in Zhangjiajie.
A magnificent experience from start to finish!

In Pursuit of Pandas

Sunday 27 Apr 2025
Overview Rating:
Our Tour: Excellent
This was a great tour, and I cannot recommend it enough. It was my first time on a tour, and I am so glad that I chose Wendy Wu. Everyone was looked after so well on the tour from start to finish by our tour tour guide, Alison. I got to see all the great sites of China with a fantastic group of people and made many great memories that will last a lifetime…

Gems of China

Sunday 27 Apr 2025
Overview Rating:
Our Tour: Excellent
Excellent tour with Wendy Wu. Saw so much and went to so many places. Was busy!!! Fabulous trip, especially pandas at Chengdu and Zhangjiajie
Tour guide was excellent too, well organised , fun and looked after us all from start to finish.
Looking forward to my next trip